MyMenopauseRx Gynecology & Wellness PLLC
1604 North Main Street
Wheaton, Illinois 60187
Phone: 630-480-0428
Fax 888-815-0890

Map and Directions
to Our Office

Office Hours:

Monday 7:30 -   4:00
Tuesday 7:30 -   4:00
Wednesday   7:30 -   4:00
Thursday 8:00 -   4:00
Friday 8:00 - 12:00

New Patient Information

New patients are asked to complete a health history questionnaire online thru our patient portal prior to your visit. Upon your arrival at the office, the staff will verify and update your information for accurate insurance billing. Please plan to arrive 10 minutes prior to your scheduled appointment time.

At each appointment our front desk staff will ask to see a photo ID and your insurance card. Our staff will review the insurance information you have provided to insure the data we have on file is current and accurate. We are happy to submit your bill to your insurance company as a courtesy.

Phone Calls / Emergencies

Please call 1-630-480-0428 during regular business hours. If you have a life-threatening emergency, please call 911.

If you need to be seen for an emergency, please go to your closest emergency room. The emergency room physician will contact the physician on call.  Our physicians are on call for emergencies only.  All other questions or health complaints can be handled during normal office hours.  Yes, we will squeeze you in if the clinical staff determines it is necessary. 

Please be advised that the physician on call will not refill prescriptions. If you need a refill on a prescription, please call during regular business hours. Please do not call after hours for test results.  We encourage you to call during normal business hours.

If you contact your physician during normal business hours or the physician on call with regard to a medical problem unrelated to a surgical complication or adverse medication reaction, our office will submit a charge for a telephone visit. These telephone calls require the physician to take a history of your complaint, document their medical decision-making and recommendations in your chart, and often call in a prescription to your pharmacy. If this is not a covered service by your insurance, you will be responsible for the charge. If you would prefer to avoid a charge for a telephone visit, we encourage you to visit the closest convenient care or emergency room.

Appointment Cancellations

Your appointment time has been reserved in the physician’s schedule specifically for you. Please be advised that we require 24 hours notification for appointment cancellations. If you must cancel your appointment less than 24 hours in advance, you will incur a $100.00 cancellation fee. We cannot offer your time slot to anyone else if we do not have 24 hours notice.

If you arrive late for your appointment, we will do our best to accommodate you. Please understand that this is not always possible. If you know you are running late, please call the office to alert the staff.

Billing Information

Insurance plans are always merging and changing. Your insurance coverage is a contract between you and your insurance company. Please check with your health insurance plan by calling the number on the back of your insurance card to verify physician participation. Please note that insurance company websites may not be up-to-date. As a courtesy to our patients, MyMenopauseRx Gynecology & Wellness PLLC will bill your insurance carrier. Co-payments are due at the time of service.

If you have questions regarding your bill please contact our office at 630-480-0428.


The content is meant for educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis or treatment.
Please seek the advice of your physician with any questions you may have regarding a medical condition.

Barbra S. Hanna, DO, FACOG, NCMP
1604 North Main Street  •  Wheaton, Illinois 60187  •  630-480-0428